Elements and Performance Criteria
- Identify and maintain links with relevant services
- Gather and store information on relevant services as appropriate
- Identify, develop and maintain communication processes within and across services to establish and maintain inter- and intra-sector links
- Maintain active participation in relevant networks
- Maintain information on the organisation's range of services
- Provide relevant information to services
- Respond to information requests from other organisations as appropriate
- Maintain knowledge of and access to internal means of support within own organisation
- Provide information and resources to support community groups as appropriate
- Ensure materials and resources provided are relevant and current
- Seek feedback on the materials and resources and use in developing future materials and resources
- Work with and support other organisations to enhance service delivery
- Define the type and level of support to be provided and negotiate with the relevant organisation
- Maintain appropriate support and contact with people referred
- Provide information to services in line with organisation confidentiality, consent and privacy policies and procedures
- Develop and negotiate longer term plans to assist services to operate self-sufficiently